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Frequently asked Questions
Will equipment arrive fully assembled or is installation / assembly required?
The majority of our machines typically arrive fully assembled for your convenience. However, certain items such as Treadmills, Cable Crossovers, and Jungle Gyms are delivered in boxes or partly disassembled for cost-effective shipping, so assembly is required, But we provide simple comprehensive instructions and technical support should you need any help.
Will equipment arrive fully assembled or is installation / assembly required?
The majority of our machines typically arrive fully assembled for your convenience. However, certain items such as Treadmills, Cable Crossovers, and Jungle Gyms are delivered in boxes or partly disassembled for cost-effective shipping, so assembly is required, But we provide simple comprehensive instructions and technical support should you need any help.
What is your payment policy?
Our standard procedure entails a 50% deposit to start production on your order, followed by the remaining 50% payment due 10-12 days prior to shipment. Comprehensive visual and descriptive documentation is provided prior to final payment submission. For those interested, personal inspection at our Equip Your Gym remanufacturing facility is welcomed. Please note, full payment is required before any shipment or delivery due to remanufacturing process being expensive and labor-intensive.
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Do you provide financing options for gym equipment purchase?
Yes, we provide attractive financing options to customers in the USA. International customer need to arrange financing and we only accept bank wire transfers as payment from all international customers.
Do I have to pay for shipping / delivery and Installation?
Yes, in order to maintain competitive pricing, the customers assume responsibility for shipping / delivery and installation expenses.
After paying my deposit, how long does it take to receive my order?
We have a vast inventory of fitness equipment which you can buy today and it ships immediately. arriving within: 2-14 Business Days (in the lower 48 states, & longer outside).
For personalized (custom orders) production times typically range from 40 to 45 days for strength equipment and up to 45 to 50 days for cardio equipment, contingent upon stock availability. We’ll provide updates throughout the process, to ensure a seamless and enjoyable experience.
We Are Committed to providing you with the very best gym equipment and outstanding customer service.
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